Shipping Information

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

 The products are delivered all over the world.

Dispatch costs

(inclusive of legally applicable VAT/ *excluding VAT)

Deliveries within Germany:

We charge a flat shipping fee of 6,95 € per order. From a order value of 50,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping fee for international deliveries depending on weight (there can be extra fees for the delivery to islands):
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Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1-2 days, in case of foreign deliveries, within 3-20 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

  • Prepayment via transfer
  • Payment via SEPA direct debit
  • Payment via credit card
  • Payment via PayPal Express
  • Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer
  • Payment via credit card
  • Payment via PayPal Express


Further details on payment

Payment by invoice/SEPA is only for registered clients (2nd order). The invoice amount is to be settled at the time of payment on invoice within 10 days. If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date. If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.